Monthly Agency Access
Website Management
Website Management is a monthly management plan that includes Agency Access to Giant Donut Marketing. Our plans start at $500/mo for most sites and can scale according to your company’s needs.
What is Agency Access?
Agency Access is like an extension of your own team who can focus on your organization’s digital needs at a fraction of the cost of hiring someone in house. That means that instead of having to employ a web developer or designer for your company or organization, you can engage our services each month to ensure that your site is operational, up-to-date and effective.
Our Agency Access has a boutique approach to management and means that you can call or email us each month as needed and one of our dedicated team will personally make sure you’re taken care of – typically in under 4 hours and often in under an hour. You also benefit from the expertise and availability of multiple developers, designers, and marketing specialists on staff – all for the same price.
Learn More About Agency Access >
Monthly Management
Because we work with the same sites every month, our team is familiar with the nuances of your business and treat each site as if they were our own.
A member of our experienced team will log in to your site at minimum once a month to update plugins, themes, and core files — fixing any incompatibilities and ensuring your site continues to perform as it should. We test contact forms, execute emergency fixes when needed, and give our monthly management clients up to an hour of additional development work each month. Best of all, because of our Agency Access approach, you have direct access to us by email or phone – no waiting for days to get a hold of someone.
Is Your Website Performing for Your Business?
| Monthly Website Management Customers | Non-Management Customers | |
|---|---|---|
| Ongoing Website & Plugin Updates | Included | $149/hr* |
| Site Fixes / Troubleshooting | Included | $149/hr* |
| SEO / Google Fixes & Compliance | Included | $149/hr* |
| Site Audits | Included (by request) | $149/hr* |
| Contact Form Testing | Included | $149/hr* |
| Spam Filtering / Malware Detection | Included | $149/hr* |
| Web Design / Development | Up to 1 hour of web/design per month; additional hours billed at $95/hr. (Custom plans may include additional monthly hours) | $149/hr* |
| Agency Access / Phone and Email Support | Priority (counted against monthly allotted hours) | $149/hr* |
| Priority Support | Most simple requests turned around same day or within 24 hours when possible | Quality support, but priority given to existing customers |
| Fully-Managed Hosting | Included (some features or advanced hosting may be extra) | $149/yr (economy hosting) |
| SSL Certificate (DV) | Included | Included with hosting plan |
| Hourly Work | $95/hr | $149/hr* |
For a fraction of the cost of hiring a full or part-time web developer, our Site Management plan essentially gives you access to our full staff to keep your site up and running when you need it most. We have dedicated site developers, designers, and a Marketing Director – all in house!
*Minimum total charge of $375 per calendar month for hourly work for non-management customers. Minimum of $500 for emergency site fixes for non-management customers (depending on availability).
Overview of What’s Included
Ongoing Plugin Updates
Our in-house specialist ensures that all plugins are updated monthly to keep your website functioning optimally. We will replace plugins if needed and resolve conflicts as technology changes.
Theme and Core Updates
We ensure that core platform files are up-to-date (WordPress, etc.) and that themes are kept current whenever possible. Updates keep your site secure and ensure maximum compatibility with plugins.
Website Uptime Monitoring
All our monthly management customers benefit from our website uptime monitoring service. This means if your site goes down for any reason, we'll know about it and can take action to get you back up and running.
Site Fixes / Troubleshooting
Occasionally things break on your site. We’ll fix broken components and troubleshoot issues to keep your site looking good and functioning as it should. Monthly audits also help us identify broken links and other issues that we’ll fix.
Contact Form Testing and Fixes
Contact forms are not guaranteed to continuously work. With various updates and server configuration changes, forms can stop working at any time without notice. We ensure that your customers can reach you.
Spam Filtering/Malware Detection
We provide basic spam filtering for all our monthly customers. We additionally run malware checks and clean up as necessary each month. We’ll work to implement additional measures as needed to help keep your site clean.
Fully Managed Hosting / SSL
Our monthly plans include fully-managed economy hosting as well as an SSL (security) certificate. We keep basic backups of your site to get you back up and running again should your site ever become corrupted. If you have your own hosting, we can help manage that as well. No need to switch!
Agency Access / Phone and Email Support
We like to make sure our monthly customers are well taken care of. We offer priority phone and email support to get you taken care of as quickly as possible. Most simple requests are turned around within 24 hours.
1 Hour of Development Monthly
Have some updates to your site or need a new product added to your eCommerce store? All our monthly customers get an hour of development time included if needed (basic plan). Additional hours are billed at a reduced rate from non-monthly customers or may be included with larger agency plans.
Professional Services
When you need additional marketing services, a website rebuild, or even print design, we can help highlight your brand. As a monthly customer, you enjoy our discounted hourly rates and free basic consults for services.
Ready to Get Started?
Our monthly management customers benefit from having a full-stack marketing team keeping them looking good month after month!
Starting at
$500/mo
Contact us for specific pricing
